Property Management 101 Workshop, Brisbane


DATE:
08 May 2019

DURATION:
10:00 am - 2:00 pm

LOCATION:
Brisbane, QLD

VENUE:
Real Estate Institute of Queensland

PRICE:
$495

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1x Property Management 101 Workshop, Brisbane


08 May 2019

Brisbane, QLD

$495

Call us 1300 367 412
DESCRIPTION

Property Management 101

Learn what property management is, from the ground up, and why it’s all about customer service. On completion of this workshop you will understand that if you work in property management your job is customer service


The focus

  • Customer service because customer service IS the job when you work in property management.
  • The importance of having a yes mindset.
  • How to add value whenever you get the opportunity.
  • Think win-win.
  • Start with the end in mind.
  • Manage and exceed expectations.
  • Under-promise and over-deliver.

Key learnings and deliverables

 You will walk away with:

  • Key words and phrases that lead to positive outcomes.
  • Effective responses.
  • The knowledge of what to say and what NOT to say.
  • Strategies and procedures, including access to REA’s renowned scripts and dialogues via the Resource Library.

Who should attend?

  •  Anybody with a face-to-face role in property management (Property Managers, Property Management Assistants, Business Development Managers etc.).
  • Anyone considering a career in property management or new to the industry.
  • A property management department head so he/she can learn how to train staff. 
Property Management 101 Workshop, Brisbane
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Have a quick chat with us

Call 1300 367 412