Property Management 101 Workshop, Sydney

03 Apr 2019

10:00 am - 2:00 pm

Sydney, NSW

International Convention Centre Sydney,


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1x Property Management 101 Workshop, Sydney

03 Apr 2019

Sydney, NSW


Call us 1300 367 412

Property Management 101

Learn what property management is, from the ground up, and why it’s all about customer service. On completion of this workshop you will understand that if you work in property management your job is customer service

The focus

  • Customer service because customer service IS the job when you work in property management.
  • The importance of having a yes mindset.
  • How to add value whenever you get the opportunity.
  • Think win-win.
  • Start with the end in mind.
  • Manage and exceed expectations.
  • Under-promise and over-deliver.
  • Key learnings and deliverables

You will walk away with:

  • Key words and phrases that lead to positive outcomes.
  • Effective responses.
  • The knowledge of what to say and what NOT to say.
  • Strategies and procedures, including access to REA’s renowned scripts and dialogues via the Resource Library.

Who should attend?

  • Anybody with a face-to-face role in property management (Property Managers, Property Management Assistants, Business Development Managers etc.).
  • Anyone considering a career in property management or new to the industry.
  • A property management department head so he/she can learn how to train staff.
Property Management 101 Workshop, Sydney
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Call 1300 367 412